Privacy Policy

La Lignée Clinic

Last updated: April 2026

1. Commitment to Privacy

La Lignée Clinic places the highest importance on protecting personal information, particularly health-related data.

As an acupuncture clinic, we comply with:

2. Types of Personal Information Collected

a) Administrative Information

  • Name

  • Email address

  • Information submitted through forms (subject, message)

b) Health Information

As part of acupuncture services, we may collect sensitive personal information, including:

  • General health condition

  • Symptoms

  • Relevant medical history

  • Information required for assessment and treatment follow-up

This information is considered highly confidential.

c) Appointment Booking

Appointments are managed through GOrendezvous.
Personal information, including potentially health-related data, may be collected through this platform.

3. Purpose of Collection

Personal information is collected solely to:

  • Provide safe and appropriate acupuncture care

  • Create and maintain patient records

  • Manage appointments

  • Communicate with you

  • Comply with legal and professional obligations

4. Consent

Your consent is required for the collection, use, and retention of your personal information.

For health-related data, consent must be:

  • Free

  • Informed

  • Specific

You may withdraw your consent at any time, subject to legal and professional record-keeping requirements.

5. Patient Records and Professional Obligations

In accordance with the requirements of the Ordre des acupuncteurs du Québec:

  • A record is created for each patient

  • This record is confidential

  • Access is restricted to the responsible practitioner

Information contained in your file cannot be disclosed without your authorization, except where required by law.

6. Retention of Information

Personal information, including patient records, is retained for the period required by applicable laws and regulations.

After this period, it is securely destroyed.

7. Disclosure and Sharing of Information

Your personal information is never sold.

It may be shared only with:

  • GOrendezvous for appointment management

  • Technology service providers (hosting)

  • Authorities, where required by law

All third parties are required to maintain confidentiality.

8. Data Hosting and Transfers Outside Quebec

The website is hosted by SiteGround.

Data may be stored outside Quebec, including in the United States, and may therefore be subject to the laws of those jurisdictions.

9. Security Measures

We implement appropriate security measures based on the sensitivity of the information, including:

  • Restricted access to data

  • Secure systems and infrastructure

  • Professional confidentiality practices

However, no method of transmission over the Internet is completely secure.

10. Electronic Communications

Communications via email or web forms carry inherent risks.

We recommend avoiding the transmission of sensitive health information through these channels when possible.

11. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections

  • Withdraw your consent

  • Request a copy of your file (subject to applicable rules)

12. Person Responsible for Personal Information Protection

Sara Raby
Email: info@lalignee.ca

13. Cookies

This website does not currently use cookies or tracking technologies.

14. Privacy Incidents

In the event of a privacy incident involving your personal information, we will:

  • Take steps to mitigate risks

  • Notify you if there is a risk of serious harm

  • Notify the appropriate authorities if required

15. Policy Updates

This policy may be updated at any time.